Customer Service Account Coordinator Professional
3 days ago
We are seeking a skilled Customer Service Account Coordinator to join our team at Rapid Response Monitoring. As a key member of our Data Entry Department, you will be responsible for delivering exceptional customer service and ensuring seamless account management.
Key Responsibilities:- Triage and respond to client inquiries via phone, email, and fax
- Input contract information into our database with accuracy and efficiency
- Implement client account transfers and verify changes
- Ensure all client account entries adhere to jurisdictional regulations
- Provide administrative support to team members as needed
- High school diploma required; associate's degree or equivalent military experience preferred
- Exceptional attention to detail and ability to stay focused on assigned tasks
- Basic computer and typing skills
- Excellent written and verbal communication skills, particularly on the phone
- Data entry experience is a plus
- A competitive annual salary range: $21.00 - $26.00 per hour
- An excellent benefits package, including medical, dental, vision, and 401(k)
- Paid vacation and sick time
- A wellness program and wellness days off
- Internal advancement opportunities
- The chance to make a meaningful impact on communities across the country
Rapid Response Monitoring is a critical response center founded in Syracuse, NY in 1992. We are dedicated to saving lives and protecting homes and businesses through our 24/7 services. Our highly trained specialists work tirelessly to support thousands of alarm companies across the country.
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