Restaurant Ambassador

2 weeks ago

Lincoln, Nebraska, United States Atrium Hospitality Full time
Restaurant Server Job Description

Primary Purpose: Provide exceptional dining experiences for guests.

Key Responsibilities:

  • Schedule dining reservations and arrange parties or special services.
  • Ensure prompt and courteous service to guests.
  • Answer telephone calls and process phone orders.
  • Greet guests, escort them to tables, and provide menus, answering dining-related questions, and suggest food and beverage items.
  • Take food and beverage orders, relay orders to the kitchen, and serve food to guests.
  • Coordinate amenity delivery requests in connection with the kitchen department.
  • Monitor tables in assigned sections, ensuring all guests are served.
  • Address guest complaints.
  • Collect and process guest payments.
  • Totals receipts at the end of the shift to verify sales and clear the cash register.
  • Ensure tips are reported properly for tax processing.
  • Clear dirty table settings and prepare tables for resetting.
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen, and condiments.
  • Inspect dining room serving stations for neatness and cleanliness.
  • Assist service staff as needed to service guests in a timely manner.
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management.

Benefits:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property-specific benefits

About Atrium Hospitality:

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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