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Front Desk Representative

2 months ago

Mishawaka, Indiana, United States Trinity Health Full time

Job Summary:

We are seeking a highly skilled and experienced Front Desk Representative to join our dynamic multi-disciplinary outpatient team at Trinity Health. As a key member of our team, you will play a vital role in supporting Therapy services and improving the patient care experience.

About the Role:

  • Provide exceptional customer service to patients, families, and healthcare professionals
  • Manage front desk operations, including scheduling, registration, and billing
  • Collaborate with a team of experienced therapists and healthcare professionals to ensure seamless care coordination
  • Participate in quality improvement initiatives to enhance patient satisfaction and outcomes

What We Offer:

  • A comprehensive benefits package, including medical, dental, vision, PTO, life insurance, and retirement savings with match
  • Daily Pay option and generous paid time off and tuition reimbursement programs
  • Employee referral and nursing scholarship opportunities

Requirements:

  • High School Diploma or equivalent
  • Five (5) years of outpatient or hospital experience preferred
  • Skilled in interdisciplinary team collaboration and rehabilitation services
  • Case management skills or certification a plus

About Trinity Health:

Trinity Health is a leading healthcare provider dedicated to delivering high-quality care to individuals of all ages. Our team values compassion, innovation, and excellence in healthcare delivery. We are committed to diversity and inclusion, ensuring that we provide equitable and accessible care to all individuals we serve.