Manufacturing Customer Support Specialist

2 weeks ago


Fremont, United States Envases Ohio Full time
Job Overview

ARE YOU LOOKING FOR A WORKPLACE THAT PRIORITIZES YOUR WORK/LIFE BALANCE? Join our dedicated team


WHAT ENVASES OHIO PROVIDES:

  • ATTRACTIVE STARTING SALARY WITH WEEKLY PAY
  • $500 signing incentive
  • Referral Incentive- $1000
  • 11 Paid holidays, including a paid day off for your birthday
  • Comprehensive Benefits Package
  • 401k Plan
  • Company-sponsored events, including food trucks, giveaways, and more

IDEAL CANDIDATE ATTRIBUTES:

  • Prior experience in a manufacturing environment is advantageous but not mandatory.
  • Strong commitment to work
  • Positive demeanor
  • Reliable attendance
  • Eagerness to learn
  • Safety-conscious
  • Flexibility to work overtime and/or weekends as required.

Key Responsibilities:

· Customer Liaison: Act as the primary contact for clients, managing inquiries, processing orders, and delivering exceptional support.

· Order Management Specialist: Supervise the complete order process, from entry to delivery, ensuring accuracy and efficiency throughout.

· Issue Resolution Expert: Quickly address customer issues and inquiries, utilizing analytical skills and effective problem-solving to maintain Envases Ohio's dedication to customer satisfaction.

· Clear Communication: Employ professional communication methods, including phone, email, online chat, and face-to-face interactions, to assist customers effectively.

· Team-Oriented Collaborator: Collaborate with internal teams to communicate order modifications, confirmations, and cancellations, promoting teamwork and efficiency.

Requirements:

  • Excellent Communication Skills
  • Strong Problem-Solving Skills
  • Customer-Focused Approach
  • Attention to Detail


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