Manufacturing Customer Support Specialist
2 weeks ago
ARE YOU LOOKING FOR A WORKPLACE THAT PRIORITIZES YOUR WORK/LIFE BALANCE? Join our dedicated team
WHAT ENVASES OHIO PROVIDES:
- ATTRACTIVE STARTING SALARY WITH WEEKLY PAY
- $500 signing incentive
- Referral Incentive- $1000
- 11 Paid holidays, including a paid day off for your birthday
- Comprehensive Benefits Package
- 401k Plan
- Company-sponsored events, including food trucks, giveaways, and more
IDEAL CANDIDATE ATTRIBUTES:
- Prior experience in a manufacturing environment is advantageous but not mandatory.
- Strong commitment to work
- Positive demeanor
- Reliable attendance
- Eagerness to learn
- Safety-conscious
- Flexibility to work overtime and/or weekends as required.
Key Responsibilities:
· Customer Liaison: Act as the primary contact for clients, managing inquiries, processing orders, and delivering exceptional support.
· Order Management Specialist: Supervise the complete order process, from entry to delivery, ensuring accuracy and efficiency throughout.
· Issue Resolution Expert: Quickly address customer issues and inquiries, utilizing analytical skills and effective problem-solving to maintain Envases Ohio's dedication to customer satisfaction.
· Clear Communication: Employ professional communication methods, including phone, email, online chat, and face-to-face interactions, to assist customers effectively.
· Team-Oriented Collaborator: Collaborate with internal teams to communicate order modifications, confirmations, and cancellations, promoting teamwork and efficiency.
Requirements:
- Excellent Communication Skills
- Strong Problem-Solving Skills
- Customer-Focused Approach
- Attention to Detail
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