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Key Holder

2 months ago

San Marcos, California, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs. Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
  • Sales and Merchandising: Process customer transactions efficiently and accurately. Lift boxes from the truck and receiving area, place and arrange items on shelves and racks. Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
  • Leadership and Operations: Assist the Store Management team with leading the store team members by observing/coaching individuals. Perform operational duties such as opening/closing, ensuring store compliance, and finding creative ways to drive the business.
Requirements
  • High School Diploma or equivalent
  • 1+ years of supervisory experience in a customer-centric environment
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays
What We Offer
  • Competitive hourly rate: $16.00-$26.50
  • Medical, Dental, and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount