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Field Operations Manager

2 months ago

Seattle, Washington, United States Schindler Elevator Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Field Superintendent to join our team at Schindler Elevator Corporation. As a key member of our operations team, you will be responsible for overseeing the installation and maintenance of our elevators and escalators, ensuring that our customers receive the highest level of service and quality.

Key Responsibilities
  • Installation and Maintenance: Supervise and coordinate the installation and maintenance of elevators and escalators, ensuring that all work is completed to the highest standards of quality and safety.
  • Team Management: Lead and manage a team of technicians and mechanics, providing guidance and support to ensure that they have the skills and knowledge needed to perform their duties effectively.
  • Customer Service: Develop and maintain strong relationships with our customers, ensuring that their needs are met and that they receive the highest level of service and quality.
  • Quality Control: Implement and maintain quality control processes to ensure that all work meets the highest standards of quality and safety.
  • Training and Development: Provide training and development opportunities to our technicians and mechanics, ensuring that they have the skills and knowledge needed to perform their duties effectively.
Requirements
  • Education: High school diploma or equivalent required; degree in a related field (e.g. engineering, business) preferred.
  • Experience: Minimum 3-5 years of experience in installation and maintenance of elevators and escalators; minimum 1 year of experience in a supervisory or leadership role.
  • Skills: Strong leadership and communication skills; ability to work effectively in a team environment; strong problem-solving and analytical skills; ability to interpret customer concerns and mobilize internal resources to meet customer needs.
What We Offer
  • Competitive Salary: $107,500 - $134,400 based on experience.
  • Benefits: Fully vested 401k match, competitive medical, dental, and vision plans, 3 weeks' vacation, 7 sick days, 3 floating holidays, and 8 company-observed holidays.
  • Professional Development: Opportunities for professional growth and development, including tuition reimbursement and parental leave.