Intake Coordinator

7 days ago

New York, United States Neighborhood Association Full time
Job Summary

The Neighborhood Association is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in identifying barriers that impede our clients' progress towards self-sufficiency.

Key Responsibilities
  • Provide direct services to new clients, including intake, engagement, assessment, referral, advocacy, counseling, exit summaries, and follow-up.
  • Document all interactions with or on behalf of clients.
  • Maintain familiarity with program resources available on- and off-site.
  • Attend staff meetings and serve on committees as required.
  • Attend professional meetings, educational conferences, and in-service trainings.
  • Maintain current and accurate documentation, progress notes, and data tools both physically and electronically.
  • Maintain confidentiality.
  • Maintain a professional appearance.
  • Time management and prioritization.
  • Interacting with other departmental staff.
  • Perform general clerical duties.
  • Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals.
  • Provide coverage for other areas as directed/needed.
  • Perform additional duties as assigned.
Requirements
  • High School Diploma/General Equivalent Diploma.
  • Bilingual English/Spanish language fluency is preferred.
  • Strong oral and written communication, time management, and organizational skills are necessary.
  • Commitment to the mission of the Neighborhood Association, Inc.
  • Proven ability to work collaboratively well with diverse groups.
  • Proven ability to handle multiple tasks effectively under pressure.
  • Strong organizational skills, detail-oriented, and efficient.
  • Maturity, integrity, and sound judgment.

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