Aftermarket Sales Manager

2 weeks ago


Sleepy Eye, Minnesota, United States Brandt Holdings Full time
Job Summary

The Aftermarket Sales Manager is a key role responsible for leading the retail Aftermarket business at our location. This involves driving retail efforts in Parts while supporting Service to maximize profitability. The successful candidate will have a strong ability to discover and meet customer needs, lead and coach the Parts team, and work closely with the store Service Manager to promote the entire aftermarket portfolio.

Key Responsibilities
  • Execute effective Aftermarket strategies and processes to ensure satisfaction among internal and external customers.
  • Collaborate with the District Operations Manager and Service Manager to develop the location's Aftermarket Sales strategy.
  • Drive all Aftermarket Sales strategies, focusing on selling Parts and Service solutions in line with revenue goals.
  • Provide clear direction and leadership, emphasizing excellent customer service skills among direct reports.
  • Lead by example, creating a professional customer experience in facilities and product presentation.
  • Partner with Service Manager to ensure consistent positive customer experiences within the Aftermarket segment.
  • Take accountability for the financial performance of the department, including achieving profitable sales growth, disciplined expense control, and targeted net return on sales.
  • Exhibit outstanding communication skills and collaborate with other departments and locations.
  • Work with to maintain proper on-hand parts inventory to meet customer demand while achieving inventory performance standards.
  • Oversee ongoing inventory processes to ensure proper inventory control.
  • Fulfill other responsibilities and duties as assigned by management.
Requirements
  • Ability to foster teamwork and cultivate positive relationships with peers.
  • Proficiency in database software, online parts books, and standard computer applications like Microsoft Office.
  • Willingness to work extended hours and weekends as required.
  • High School Diploma or GED equivalent.
Preferred Qualifications
  • Associates or Bachelor's degree.
  • 2+ years of Sales experience.
  • 2+ years of Sales or Retail Management experience.
  • Previous experience in the agricultural industry or equipment dealership.


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