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Meetings and Events Coordinator

2 months ago

Oxon Hill, Maryland, United States Marriott International Inc Full time
About the Role

We are seeking a highly skilled and experienced Event Operations Manager to join our team at Marriott International Inc. As an Event Operations Manager, you will play a critical role in planning and executing meetings and special events, ensuring seamless execution and exceeding guest expectations.

Key Responsibilities
  • Meetings and Events Operations
    • Assist in planning and execution of meetings and special events, ensuring timely and within-budget delivery.
    • Collaborate with cross-functional teams to develop and implement event strategies that align with business objectives.
    • Conduct daily walk-throughs of banquet floors to promote client satisfaction and quality standards.
  • Financial Management
    • Assist in managing departmental controllable expenses to achieve or exceed budgeted goals.
    • Develop and maintain relationships with outside vendors to enhance the event experience and increase revenue opportunities.
  • Customer Service
    • Create an atmosphere that meets or exceeds guest expectations in all event management operations areas.
    • Interact with guests to obtain feedback on product quality and service levels.
    • Respond to and handle guest problems and complaints in a timely and professional manner.
  • Human Resources
    • Interview, select, and train employees to ensure they have the necessary skills and knowledge to perform their duties.
    • Appraise employee productivity and efficiency, recommending promotions or other changes in status as needed.
Requirements
  • High school diploma or equivalent required; 2 years of experience in hospitality, event management, food and beverage, sales and marketing, or a related field.
  • 2-year degree from an accredited university in hospitality or a related field; 1 year of experience in hospitality, event management, food and beverage, sales and marketing, or a related field.
What We Offer

Marriott International Inc. offers a competitive hourly pay range of $21.63 to $28.85, as well as a comprehensive benefits package, including health insurance, 401(k) plan, employee stock purchase plan, and more.