Operations Manager

7 days ago


Oxon Hill, Maryland, United States Marriott Full time
Job Summary

As a key member of our team, you will assist in planning and executing meetings and special events that exceed our guests' expectations. You will work closely with our sales team to ensure seamless transitions from sales to operations and back to sales. Your goal will be to lead the team to meet and exceed daily and weekly goals, including sales, attendance, guest satisfaction, safety, and more.

Key Responsibilities
  • Assist in managing meetings and special events operations and budgets
  • Research and analyze new products, pricing, and services of competition
  • Assist in apprising property of all groups that will impact property operations
  • Assist in execution of event management strategy aligned with the company's business strategy
  • Conduct daily walk-throughs of banquet floors to promote client satisfaction and quality standards
  • Learn, operate, and train employees on software systems used in events
  • Manage profitability by developing working relationships with outside vendors and establishing prices and service agreements
  • Create opportunities to upsell during event planning
  • Assist in managing department controllable expenses to achieve or exceed budgeted goals
  • Manage merchandise inventory and enhance displays to increase sales
Requirements
  • High school diploma or GED; 2 years of experience in hospitality, event management, food and beverage, sales and marketing, or a related field
  • OR 2-year degree from an accredited university in hospitality or a related major; 1 year of experience in hospitality, event management, food and beverage, sales and marketing, or a comparable field
Benefits

Marriott International offers a competitive hourly pay range of $21.63 to $28.85, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing thoughtful, big-hearted service to our guests and empowering our employees to do the same.


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