Food Service Supervisor
3 weeks ago
We are seeking a highly skilled and experienced Crew Lead to join our team at Chi'Lantro - Downtown. As a Crew Lead, you will play a critical role in ensuring the success of our restaurant by leading and motivating our crew members to deliver exceptional customer service and high-quality food.
About the Role:
The Crew Lead will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, maintaining high standards of cleanliness and food safety, and ensuring excellent customer service. You will also be responsible for placing orders for food, beverages, and supplies, as well as communicating effectively with crew members to ensure smooth operations.
Key Responsibilities:
- Manage staff and lead by example to ensure exceptional customer service and high-quality food.
- Maintain high standards of cleanliness and food safety in the kitchen and dining area.
- Prepare ingredients according to restaurant recipes and assemble menu items according to specifications.
- Connect our brand while taking the guests' order and deliver the Chi'Lantro experience.
- Act as manager on duty in the absence of General Manager and assume responsibly for the quality and presentation of each item served.
- Communicate with Crew Members effectively to ensure great customer service, impeccable cleanliness, and high-quality food.
- Take initiative to be a positive role model and leader to crew, account for food and beverage spoilage, and enter into Spoilage Log.
- Responsible for ongoing training and new training of Crew Members, oversee duties pertaining to opening and closing of the restaurant, and assign cleaning and daily tasks to Crew Members.
- Exceed the expectations of our customers by seeing the needs of our guests before they do.
Requirements:
- A high sense of urgency and attention to detail.
- Ability to use hands to chop, prep, hold, and grab small and large items.
- Must be able to communicate in English fluently.
- Ability to lift up to 50 lbs.
- Knowledge of FIFO and food safety standards is a plus but not required.
- 18 years of age minimum.
Benefits:
- Competitive salary of $16.00 per hour.
- Flexible schedule.
- Opportunities for growth and development.
- Free shift meals.
- Unlimited growth potential.
- Leadership development opportunities.
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