Customer Service Representative- Bilingual Spanish Preferred

3 days ago


Cincinnati, Ohio, United States Pls Financial Services, Inc. Full time

Overview

PLS Financial Services, Inc. is a leading provider of alternative financial services in the retail sector.

We strive to deliver exceptional customer experiences through our convenient and transparent financial products and services.

About PLS Financial Services, Inc.

A leading retail provider of alternative financial services in 12 states across the United States.

Our Mission

To provide customers with accessible and affordable financial solutions while maintaining the highest standards of quality and integrity.

Job Description:

We are seeking a highly skilled Customer Service Representative to join our team at PLS Financial Services, Inc.

Key Responsibilities:

  • Providing outstanding customer service to ensure repeat business and positive reviews.
  • Promoting our products and services to current and potential customers.
  • Maintaining accurate records and processing transactions efficiently.
  • Ensuring all transactions comply with federal, state, and local regulations.
  • Fostering strong relationships with customers to drive sales growth and retention.
  • Maintaining a clean, organized, and safe work environment.
  • Performing other duties as instructed by management.

Requirements:

  • Previous customer service experience in the retail or hospitality industries.
  • Excellent communication skills and ability to engage with diverse customer bases.
  • Ability to lift up to 15 pounds and stand for extended periods.
  • English fluency is required; English/Spanish bilingual is a plus.
  • Strong attention to detail and ability to multitask effectively.

Benefits:

Eligible employees receive comprehensive benefits, including medical, dental, vision, 401(k), and opportunities for advancement.



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