Messaging Systems Administrator

2 days ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:

The Texas Department of Aging & Disability Services is seeking a highly skilled Messaging Administrator to join our team. As a key member of our Messaging & Collaboration team, you will be responsible for designing, building, and delivering enterprise solutions that enable mobile access to serve our customers and the citizens of Texas.

Key Responsibilities:
  • Perform advanced day-to-day administration, maintenance, and analysis of existing system procedures to ensure effectiveness of standards/policies and operational features/functions of the HHS Enterprise Messaging & Collaboration systems.
  • Review system plans for completeness and accuracy, plan, and schedule system implementations through analyzing data to aid in key decisions on the architecture of Messaging & Collaboration systems.
  • Review, develop, and implement system plans for completeness and accuracy, plan and schedule system implementations, strategic and tactical planning across agency IT administrators and resource owners of Collaboration & Mobility technologies.
  • Oversee and/or conduct major studies regarding system usage, make recommendations for improvements, and determine system requirements in the development and implementation of email security controls with HHS Information Security Office.
  • Serve as a point of escalation and support to the HHS agencies who participate and various help desks, providing 24/7 on-call support for the HHS Enterprise Messaging & Collaboration.
Requirements:
  • PowerShell scripting experience or equivalent.NET development.
  • Windows Server administration experience.
  • Active Directory administration experience.
  • Experience managing Microsoft Exchange //Office.
  • Experience managing ADFS.
  • Experience managing VMWare or HyperV.
  • Experience managing Email Security appliances/services.
  • Experience managing Office.
  • Experience managing Azure or Amazon Web Services.
  • Knowledge of SQL.
  • Knowledge of networking and DNS.
  • Knowledge of maintaining Microsoft Exchange //Office.
  • Knowledge of Data Storage and Clustering.
  • Knowledge of Load Balancing (Managing VIPs).
  • Knowledge of eDiscovery using tools.
Preferred Qualifications:
  • Ability to analyze and revise standards and procedures.
  • Ability to understand and effectively manage break/fix support for the HHS Enterprise.
  • Ability to communicate effectively with all HHS agencies and different levels of personnel.
  • Skill in providing exceptional customer service.
Working Conditions:

Works under minimal direction with considerable latitude for the use of initiative and independent judgment.

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