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Security Operations Center Intelligence Analyst

4 weeks ago

Des Moines, Iowa, United States Hy-Vee Full time
Job Title:Security Operations Center Analyst II

Department: Operations - Security

FLSA:

Non-Exempt



The Security Operations Center Analyst II will utilize automated technology to provide integrated intelligence and analytics to monitor physical security, improve incident response, and mitigate risks.

Analysts use technology to provide timely, accurate, and efficient tactical intelligence, analysis, and investigative and operational support to increase physical security response, reduce resource loss, and preserve the customer experience throughout all of Hy-Vee's assets.



Key Responsibilities:
  • Monitor security events and identify potential incidents across multiple systems, alarms, and software and execute prescribed actions steps required in a dynamic environment
  • Gather, analyze, correlate, or evaluate information using software, social media, or public records
  • Review alerts, assess risks, and prioritize incident investigation efforts
  • Develop security tools and integrations to automate security operation processes
  • Interface with technical and business units to identify the source of the incidents and the appropriate resolution
  • Investigate security incidents and produce accurate and timely reports
  • Assist security teams in gathering incident evidence and remediating issues
  • Conduct forensic analysis as required during the investigation of incidents
  • Validate known intelligence with data from other sources
  • Analyze intelligence data to identify patterns and trends in criminal activity
  • Prepare comprehensive written reports, presentations, maps, or charts, based on research, collection, and analysis of intelligence data
  • Conduct presentations of analytic findings
  • Study activities relating to retail theft, financial fraud, or other corporate threats
  • Predict future threats to corporate assets using gathered intelligence
  • Collaborate with representatives from other government and intelligence organizations to share information or coordinate intelligence activities
  • Design, use, or maintain databases and software applications, such as geographic information systems (GIS) mapping and artificial intelligence tools
  • Work with our internal teams and customers to proactively identify threats to reduce risk to client businesses and operations
  • Produce concise, written analysis and visual presentation of findings to communicate potential risks and impact
  • Quickly understand and deliver company and customer intelligence requirements
  • Use external tools to synthesize data and enhance analysis/alerting services
  • Synthesize raw data to identify the credibility of information and deduce relevance to client base
  • Understand and articulate security safeguards required to perform job responsibilities
  • Safely navigate virtual environments for supporting assigned tasks as applicable


Requirements:
  • Law enforcement investigative or military intelligence experience, specifically in conducting investigations, analyzing data, analytical thinking, and preparing written reports
  • Experience in emergency operations centers, military command posts, incident response teams, and experience utilizing automated technology, web-based products, and social media
  • Commitment to the Hy-Vee Mission and a willingness to promote the company's values
  • Demonstrated leadership skills within a consensus-building corporate culture and effectiveness, coaching team members and inspiring teamwork both within his/her direct areas of responsibility and laterally among other work teams
  • Must possess strong coordination, organization, and liaison skills to help consult in the design and implementation of security program strategies and the ability to seek and gain consensus on creative solutions to complex security issues
  • Strong problem-solving skills
  • Individuals must be proactive and capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues
  • Clear and effective oral and written communication skills are critical, as is the ability to promote the open flow of information by actively soliciting and listening to others' ideas
  • Effective negotiation and excellent analytical skills
  • Proven ability and commitment to being discreet, tactful, timely, and operating judiciously when addressing internal and external customer needs
  • Diplomatic interpersonal skills, which allow the analyst to relate to all levels of associates and vendors effectively
  • Thorough knowledge and understanding of relative bodies of law
  • Strong computer skills specifically with the internet, social media, and Microsoft Office suite
  • Valid driver's license
  • Physical Requirements
  • Visual requirements include the ability to see detail at near and far range with or without correction
  • Must be physically able to perform sedentary work: lifting no more than 25 pounds, with frequent lifting and carrying of objects weighing no more than 10 pounds
  • Must be able to perform the following physical activities: stooping, kneeling, bending, standing, reaching, lifting, talking, hearing, and repetitive motions


Working Conditions:

The duties for this position are normally conducted in an office environment and occasionally in distribution and retail locations.

Travel is required as training programs are delivered throughout our trade territories.