Physical Security Operations Service Specialist

2 weeks ago


Des Moines, Iowa, United States Wellmark, Inc. Full time

About the Role:

We are seeking a skilled Physical Security Operations Service Technician to join our team at Wellmark, Inc. This role is responsible for performing physical security operations services for our employees, visitors, stakeholders, and facilities in a professional manner, maintaining a customer service focus.

Key Responsibilities:

  • Operate and control telecommunications, alarm monitoring, camera systems, access control, and life safety systems for Wellmark properties.
  • Monitor and provide oversight of surveillance of the premises and patrol assigned areas to ensure the safety and protection of guests, team members, and company assets.
  • Support site management of Wellmark parking, including verification of entrance into garage, patrol of garage, security camera monitoring of garage, etc.
  • May provide support in other areas such as Facilities and special event activities, etc.

Requirements:

  • 1+ year experience in security, law enforcement, or military, including familiarity with security systems/equipment.
  • Ability to remain professional, calm, and focused, adaptable and flexible, in a fast-paced, changing environment.
  • Demonstrated ability to work collaboratively with a team, partner with others throughout the organization, and provide advisement and coaching on security-related issues.
  • Ability to troubleshoot effectively and proactively seek opportunities for process improvement.
  • Microsoft Office experience - e.g., Word, Excel, Outlook, etc.

Working Conditions:

The nature of the job duties for this position will require you to be in the office 100% of the time. Your presence in-office is critical to effectively perform the responsibilities of the role. Occasional remote work may be permitted based on workload and/or other ad-hoc situations that support it, with manager approval.

Wellmark, Inc. is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. We are an equal opportunity employer and welcome applications from diverse candidates. If you require a reasonable accommodation due to a disability at any stage of the employment application process, please contact us.



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