Gallery Ambassador

1 week ago

New York County New York, United States Pace Gallery Full time
About Pace Gallery

Pace Gallery is a leading international art gallery representing some of the most influential contemporary artists and estates from the past century. With a unique U.S. heritage spanning East and West coasts, Pace has developed a distinguished legacy as an artist-first gallery that mounts seminal historical and contemporary exhibitions.

Job Summary

We are seeking a highly skilled and knowledgeable Gallery Assistant to join our team. As the face, voice, and warmth of Pace Gallery, you will provide memorable and inclusive first-class experiences for everyone who sets foot in the Gallery.

Key Responsibilities
  • Promptly and warmly welcome guests to the gallery
  • Maintain a thorough understanding of our current exhibitions to best articulate relevant artistic concepts to visitors
  • Create a welcoming and engaging experience that is inclusive to all visitors
  • Identify yourself as a resource for any questions about the gallery, exhibition, our artists, etc.
  • Exhibit exceptional communication skills and speak confidently and intelligently about Pace and our artists
  • Maintain a high level of sensitivity regarding personal and confidential Gallery information and treat sensitive information with discretion
  • Work effectively within a team and utilize resources to accomplish the goals of the gallery
  • Possess a sincere interest in people and exercise high Emotional Intelligence (EQ) when interacting with guests, clients, etc.
  • Demonstrate motivation and interest in other functions within the gallery, i.e. Sales, and build strong relationships as needed to achieve such career goals
  • Take initiative to create a working knowledge of our internal Gallery functions and staff members to best fulfill the needs of the Gallery
  • Build familiarity with current exhibitions at Pace and other galleries to best assist our staff and inform visitors
  • Create and maintain exhibition and sales documents, as well as maintain sales-logs for our current exhibitions and private viewing areas
  • Maintain the entry of CRM data under the supervision and guidance of the Marketing and Sales teams, and People Operations Manager
Requirements
  • Bachelor's degree with 1+ years related work experience
  • Strong administrative skills, including answering and directing phone calls, managing internal and external email correspondence, responding to public inquiries, and working directly with staff and clients
  • Maintain poise and professionalism and work well under pressure and effectively communicate with people from all walks of life
  • Possess a friendly and positive demeanor and genuinely enjoy interacting with the public and staff
  • Have a thorough knowledge of Pace's artists and hold a genuine passion for contemporary and modern art
  • Thorough knowledge of Microsoft/Outlook and database programs
  • Knowledge of accounting, data, or administrative management practices and procedures

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