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Night Auditor
3 weeks ago
Austin, Texas, United States Crescent Full timeJob Summary: We are seeking a Night Auditor to join our Front Office Team at the Hotel Indigo/Holiday Inn Express and Suites Downtown Austin - University. As a Night Auditor, you will be responsible for providing excellent customer service to guests and ensuring the smooth operation of the front desk and accounting functions during the overnight shift.Key...
Night Auditor
2 months ago
We are seeking a highly skilled and detail-oriented Night Auditor to join our Front Office Team at the Hotel Indigo/Holiday Inn Express and Suites Downtown Austin - University. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our front desk and accounting functions during the overnight shift.
Key Responsibilities:- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Process invoices, reconcile accounts, balance the cash drawer, and log receipts to ensure accurate financial records and ledgers.
- Investigate and resolve out-of-balance accounts, maintaining a high level of attention to detail and accuracy.
- Assist in preparing for forecasts and audits, ensuring compliance with company policies and procedures.
- At least 1-2 years of hotel front office experience or prior experience as a Night Auditor.
- Excellent computer, customer service, and communication skills.
- Prior experience with Opera is a plus.
- An exceptional benefit plan for associates and family members.
- A 401K matching program.
- Flexible scheduling to allow you to focus on what is important to you.
- Highly competitive wages.
- Discounts with our Crescent managed properties in North America and IHG Hotels Discounts Worldwide.
We are committed to creating a great place to work where associates at all levels are respected for their differences. We strive to create an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a fair and inclusive workplace for all employees and applicants.