Night Auditor

5 days ago

Austin, Texas, United States Moody Full time
Job Title: Night Auditor

We are seeking a detail-oriented and organized Night Auditor to join our team at The Residence Inn by Marriott Austin - University Area, managed by Moody National Management LP.

Job Summary:

The Night Auditor will be responsible for auditing, balancing, and reporting on various areas of the hotel to ensure accuracy and compliance with company and hotel policies. This role will also provide check-in and check-out services to guests during night hours, as needed.

Key Responsibilities:
  • Audit, balance, and report on all cash and credit transactions, including checks, deposits, counts, house charges, and promotional materials.
  • Reset all registers to ensure accurate and timely information.
  • Balance and close all bank ticket codes daily.
  • Audit, balance, and prepare room information to provide rooms management with overall performance information.
  • Complete front desk activities related to guest check-ins and check-outs, including accommodating guest requests and resolving customer complaints.
  • Carry guests' luggage and deliver express check-out documents.
  • Maintain complimentary food and beverage stations and assist with breakfast setup as needed.
  • Accurately complete and enter reservation calls in the reservation system.
  • Complete any logs or reports as specified by management.
  • Arrange for alternative lodging for guests when necessary.
Requirements:
  • Solid working knowledge of related company and brand policies, procedures, and services.
  • Excellent interpersonal, written, and verbal communication skills.
  • Intermediate proficiency with Front Desk computer systems.
  • Excellent command of the English language.
  • Ability to compile mathematical facts and figures.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Exceptional problem-solving skills.
  • Ability to maintain customer focus.
  • Excellent organizational and planning skills.
  • Ability to work well in a team environment.
Experience and Education:
  • High school education or equivalent work experience.
  • 1+ years of experience in a hotel environment.
  • 1+ years of experience in an accounting-related position is highly desirable.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Frequently required to stand, bend, kneel, walk, and reach with hands and arms.
  • Occasionally lift products and supplies, up to 50 pounds.
Work Environment:

This job operates in a professional office environment.

This is a full-time position. Overtime may be required occasionally. Work days and work hours may vary. This position works indoors.

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