Night Auditor
4 weeks ago
We are seeking a highly skilled Night Auditor to join our team at White Lodging. As a Night Auditor, you will be responsible for assisting guests efficiently, courteously, and professionally in all front desk related functions. This includes providing excellent guest service, balancing hotel and restaurant transactions daily, and maintaining the confidentiality of all guest and hotel information.
Key Responsibilities:
- Assist guests with front desk related functions, including check-in, check-out, and room assignments
- Provide exceptional customer service, responding to guest concerns and resolving issues in a timely and professional manner
- Balance hotel and restaurant transactions daily, including credit cards, cash, and change funds
- Maintain accurate records of guest transactions and hotel operations
- Perform audits and reviews of hotel operations to ensure compliance with company policies and procedures
- Collaborate with other hotel staff to ensure seamless operations and excellent guest service
Requirements:
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Previous experience in a hotel or hospitality setting, preferably in a front desk or accounting role
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
Benefits:
- DailyPay option
- Day 1 Medical, Dental, and Vision insurance
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
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