Operations Manager
5 days ago
About the Role:
Molly Maid is seeking a highly motivated and organized Operations Manager to join our team. As an Operations Manager, you will play a key role in upholding our commitment to customer satisfaction and professionalism.
Key Responsibilities:
- Grow and retain customers by creating connections with strong written and verbal communication skills.
- Perform marketing and sales tasks to drive team engagement and meet set goals.
- Build our culture and team by interviewing, hiring, and training individuals to exceed customer expectations and enhance the work environment.
- Be a brand ambassador by responding, resolving, and following up with customers, scheduling estimates, and being ready to jump in where needed.
Requirements:
- Legally authorized to work in the United States.
- Complete a background check.
- 2-3 years of experience in recruiting, training, customer service, or office management or equivalent.
- Ability to work Monday through Friday, 8 am to 5 pm.
What We Offer:
- Training on the Molly Maid Model.
- Training on our operational systems.
- Branded comfortable clothing.
- A stable and consistent working schedule.
- A fun culture where success is celebrated as a team.
Compensation:
- The pay range for this position is $18-$30 an hour plus bonus opportunities and is dependent on experience.
- Earn paid time off weekly, up to 10 days per year.
- Earn one day of sick time off for every 8 weeks worked.
- Earn a 2% company match for your 401k contributions.
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