Operations Manager

5 days ago


Pewaukee, Wisconsin, United States Molly Maid Full time

About the Role:

Molly Maid is seeking a highly motivated and organized Operations Manager to join our team. As an Operations Manager, you will play a key role in upholding our commitment to customer satisfaction and professionalism.

Key Responsibilities:

  • Grow and retain customers by creating connections with strong written and verbal communication skills.
  • Perform marketing and sales tasks to drive team engagement and meet set goals.
  • Build our culture and team by interviewing, hiring, and training individuals to exceed customer expectations and enhance the work environment.
  • Be a brand ambassador by responding, resolving, and following up with customers, scheduling estimates, and being ready to jump in where needed.

Requirements:

  • Legally authorized to work in the United States.
  • Complete a background check.
  • 2-3 years of experience in recruiting, training, customer service, or office management or equivalent.
  • Ability to work Monday through Friday, 8 am to 5 pm.

What We Offer:

  • Training on the Molly Maid Model.
  • Training on our operational systems.
  • Branded comfortable clothing.
  • A stable and consistent working schedule.
  • A fun culture where success is celebrated as a team.

Compensation:

  • The pay range for this position is $18-$30 an hour plus bonus opportunities and is dependent on experience.
  • Earn paid time off weekly, up to 10 days per year.
  • Earn one day of sick time off for every 8 weeks worked.
  • Earn a 2% company match for your 401k contributions.


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