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Customer Service Technician
2 months ago
We are seeking a highly skilled and detail-oriented Customer Service Technician to join our team at Agiliti Health, Inc. As a key member of our operations team, you will be responsible for delivering and managing medical equipment to healthcare facilities across the region.
Key Responsibilities- Deliver and retrieve medical equipment to and from healthcare locations, ensuring timely and safe transportation.
- Educate customers on the features and functionality of medical equipment, providing exceptional customer service and support.
- Process and maintain accurate records of equipment delivery, pick-up, and maintenance, ensuring compliance with regulatory requirements.
- Collaborate with cross-functional teams to resolve equipment-related issues and improve overall service delivery.
- High school diploma or equivalent required; prior experience in customer service or healthcare setting preferred.
- Valid driver's license and safe driving record required; ability to lift and move equipment up to 75 pounds.
- Basic computer skills and ability to navigate electronic systems required.
- Flexibility to work varied schedules, including evenings, weekends, and holidays, as needed.
Agiliti Health, Inc. offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
