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Service Technician

4 weeks ago

Phoenix, Arizona, United States Lippert Full time
Job Summary

We are seeking a skilled Service Technician to join our team at Lippert. As a Service Technician, you will be responsible for providing exceptional service to our customers by analyzing work orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.

Key Responsibilities:

  1. Analyze work orders to determine the necessary course of action.
  2. Plan daily travel schedules to ensure timely completion of tasks.
  3. Investigate complaints and resolve issues in a professional and courteous manner.
  4. Conduct tests and inspections to ensure equipment is functioning properly.
  5. Establish and maintain rapport with customers by providing excellent service and communication.

Requirements:

  • High school diploma and/or related associate's degree.
  • One to three years of related experience and/or training.
  • Ability to read and interpret documents.
  • Ability to apply common sense understanding to carry out instructions furnished in written or oral form.

Preferred Qualifications:

  • Manufacturing/industry experience.

Work Environment:

The Service Technician position performs work offsite at our customers' facilities, so the work environment will vary. The employee is occasionally exposed to extreme weather conditions, fumes, or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment and job sites may be loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, stand, bend, lift, and move continually during working hours. The employee must frequently lift and/or move items over 50 pounds.