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HSPRS Case Management Specialist

2 months ago

Little Rock, Arkansas, United States Endeavors Full time
Job Location: Remote
Position Type: Full-Time
Education Level: Bachelor's Degree
Job Shift: Various Shifts

Overview:

The Home Study and Post-Release Services (HSPRS) Case Manager Level 2 is responsible for delivering comprehensive case management and support services to unaccompanied immigrant minors who have been released from federal custody. This role emphasizes a client-centered and trauma-informed methodology in collaboration with program staff and supervisors.


Key Responsibilities:
  • Conduct home assessments and maintain communication with caregivers to evaluate the safety and suitability of placements, while linking children to essential community services.
  • Provide ongoing case management focused on identifying and addressing the child's needs across various domains, including education, health, legal matters, and independent living.
  • Perform thorough assessments in a child-centered, trauma-informed manner, ensuring accurate documentation in the case management system.
  • Offer crisis intervention services as necessary, or connect families with appropriate resources to safeguard the well-being of minors during emergencies.
  • Establish and nurture relationships with key governmental and non-profit organizations to enhance service delivery.
  • Adhere to all program policies and procedures, ensuring operational efficiency.
  • Meet or exceed productivity expectations consistently.
  • Other duties as assigned.
  • Exemplify exceptional customer service by prioritizing the needs of children, families, and clients in alignment with our mission to empower individuals and communities.

Qualifications:
  • Minimum of 1 year of relevant experience, preferably with vulnerable or migrant populations; 3 years is preferred.
  • Fluency in both Spanish and English, with strong written and verbal communication skills.
  • Ability to manage confidential information responsibly.
  • Willingness to travel domestically up to 60% of the time.
  • Proficiency in Microsoft Office applications.

Education: Bachelor's degree in education, psychology, sociology, or related behavioral sciences.
Attendance: Regular and acceptable attendance is required.
Licenses: Valid driver's license with a clean record.
Vehicle: Access to a vehicle for daily use is necessary.
Other: Availability and willingness to travel as needed for business purposes.

Endeavors and Endeavors Unlimited, Inc. is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status, in accordance with applicable federal laws.