ServiceNow ITOM/Discovery Specialist
4 weeks ago
We are seeking a highly skilled Sr. ServiceNow ITOM/Discovery Specialist to join our team at Avance Consulting. The ideal candidate will have extensive experience in implementing ServiceNow Native Discovery and AWS Cloud Discovery.
Key Responsibilities:
- Lead the implementation of ServiceNow Native Discovery and AWS Cloud Discovery.
- Configure and customize discovery solutions to meet organizational needs.
- Develop and maintain technical documentation for discovery processes.
- Troubleshoot and resolve issues related to ServiceNow Discovery.
- Work closely with IT teams to ensure accurate asset and configuration data.
- Provide training and support to team members on discovery tools and processes.
- Stay updated with the latest ServiceNow ITOM features and best practices.
- Propose enhancements to improve discovery accuracy and efficiency.
Qualifications:
- Proven experience in implementing ServiceNow Native Discovery.
- Experience with ServiceNow AWS Cloud Discovery.
- Certified in ServiceNow Discovery.
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