ServiceNow ITOM/Discovery Specialist

1 week ago


Reston, Virginia, United States Avance Consulting Full time

We are seeking a highly skilled Sr. ServiceNow ITOM/Discovery Specialist to join our team at Avance Consulting. The ideal candidate will have extensive experience in implementing ServiceNow Native Discovery and AWS Cloud Discovery.

Key Responsibilities:

  • Lead the implementation of ServiceNow Native Discovery and AWS Cloud Discovery.
  • Configure and customize discovery solutions to meet organizational needs.
  • Develop and maintain technical documentation for discovery processes.
  • Troubleshoot and resolve issues related to ServiceNow Discovery.
  • Work closely with IT teams to ensure accurate asset and configuration data.
  • Provide training and support to team members on discovery tools and processes.
  • Stay updated with the latest ServiceNow ITOM features and best practices.
  • Propose enhancements to improve discovery accuracy and efficiency.

Qualifications:

  • Proven experience in implementing ServiceNow Native Discovery.
  • Experience with ServiceNow AWS Cloud Discovery.
  • Certified in ServiceNow Discovery.


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