Store Operations Manager

10 hours ago

Marysville, Washington, United States Bass Pro Inc Full time
Job Summary

The General Manager is responsible for the overall success of the store, ensuring financial efficiency, inventory control, customer service, and a positive work environment. This role requires strong leadership and management skills, with the ability to motivate and direct a team of associates to achieve sales goals and provide excellent customer service.

Key Responsibilities
  • Directly supervises Assistant Store Managers, Human Resources Managers, Loss Prevention Managers, and Promotions Managers, and indirectly all other Managers in the Store.
  • Opens and closes the store, ensuring a secure and well-maintained environment.
  • Ensures the store is staffed with service-oriented associates, participates in interviewing and selection, coordinates training, and prepares/approves performance appraisals.
  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Meets or exceeds all financial plans as set by the Company.
  • Controls Company assets and financial efficiency by auditing reports, journals, physical inventory, and procedures to ensure system integrity.
  • Maintains all Merchandising directives sent from the Corporate Office and all Marketing & Advertising strategies in the Store.
  • Executes all Sales/Payroll plans as directed by the Company.
  • Maintains a clean, organized, and safe environment and facility for all associates and customers.
  • Resolves customer and associate issues.
  • Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws.
Requirements
  • Minimum of 5+ years in high-volume, big-box Retail Management, with multi-store experience desired.
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of other financial, legal, and technical information.
  • Ability to read and analyze certain reports.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
  • Ability to conduct meetings and presentations to large groups.
  • Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point-of-sale and inventory management systems.
  • Demonstrated strong interpersonal skills.
  • Ability to establish and maintain effective working relationships with co-workers, associates, customers, and with the Corporate Staff.
Benefits
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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