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Store Operations Manager

2 months ago

Marysville, Washington, United States Bass Pro Inc Full time
Job Summary

The General Manager is responsible for overseeing the day-to-day operations of the store, ensuring financial efficiency, inventory control, and exceptional customer service. This role involves supervising a team of managers, coordinating training, and implementing merchandising directives.

Key Responsibilities
  • Directly supervise Assistant Store Manager, Human Resources Manager, Loss Prevention Manager, and Promotions Manager
  • Ensure the store is staffed with service-oriented associates and participate in interviewing and selection
  • Coordinate training, prepare and approve performance appraisals, and recommend merit and promotional increases
  • Support a strong commitment to world-class customer service and maintain a clean, organized, and safe environment
  • Meet or exceed financial plans, control company assets, and monitor cash management
  • Execute sales and payroll plans, maintain merchandising directives, and resolve customer and associate issues
  • Carry out supervisory responsibilities, including interviewing, hiring, and training, and addressing complaints and resolving problems
Requirements
  • Minimum 5+ years of experience in high-volume retail management, with multi-store experience desired
  • Ability to calculate figures, define problems, and interpret financial information
  • Proficiency with PC-based word processing, spreadsheets, and electronic point-of-sale and inventory management systems
  • Demonstrated strong interpersonal skills and ability to establish and maintain effective working relationships
Benefits
  • Medical, dental, vision, and health savings account
  • Flexible spending account, voluntary benefits, and 401(k) retirement savings
  • Paid holidays, vacation, and sick time
  • Bass Pro Cares Fund and other benefits

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.