Customer Service Professional
4 weeks ago
Why Work with Us?
* Enjoy a professional yet relaxed atmosphere with a casual dress code.
* Take advantage of employee discounts on our products after one year of service.
* Experience a great work-life balance with no expectation to take work home.
* Enjoy fully paid healthcare and dental insurance for you and your eligible dependents.
* Participate in other valuable benefits like free life insurance, short-term and long-term disability, 401(k) with company match, year-end bonuses, PTO, and paid holidays.
What We're Looking For:
* Experience: At least two years in a manufacturing environment.
* Professionalism: High level of customer care and professionalism.
* Problem Solver: Enjoy troubleshooting and finding solutions.
* Communication Skills: Strong ability to communicate on the phone and through email.
* Learning Attitude: Eager to learn about our diverse product lines.
* Adaptability: Thrive in a fast-paced environment with shifting priorities.
* Attention to Detail: Excellent organizational skills and keen attention to detail.
Requirements:
* Customer Interaction: Two years of experience communicating with customers/clients via phone and email in a manufacturing setting.
* Tech-Savvy: Skilled in Microsoft Word and Excel, and able to type at least 40 words per minute.
* Systems Experience: Two plus years with ERP, CRM, or CPQ systems, including BOMS and routings.
* On-Site Commitment: Ability to work on-site full-time, 8:00 AM to 5:00 PM, Monday through Friday.
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