Customer Service Representative

3 weeks ago


Portland, Connecticut, United States Ultimate Staffing Full time

pAttentionallAdministration,CustomerService,CallCenterandServiceCoordinatorsUltimateStaffingishiringforaserviceorientedroledealingwithpeoplethatneedassistancewiththeirinvoices.Takingincomingcalls,helpingpeoplewiththeiraccountwhileinteractinganddocumentingresults.Calculatingrates,doingbasicmathandhelpingclientsfigureoutpaymentplans.Ifyouareempathetic,likemathandliketohelppeople,thisisaperfectpositionforyou./ppWhat'sinitforyou?/pulliTemptoHirepositionpaying$20/hr./liliInternalgrowthopportunitieswithtrainingprovided./liliOutstandingcompanyculture./liliOnsiteworkingalongsideagreatteamMonday-FridayBetweenthehoursof7am-5:00pm(8hrshifts)./liliMedicalbenefits./li/ulpWhat'sneededforthisrole?/pulliCustomerServiceRepresentativesprovidecustomerinformationrelatedtobilling,collection,andwillacceptandprocessapplications./liliAssistcustomerwithaccountquestions,resolvingcustomerissuesandrecommendingsolutions./liliMaintainapositive,empatheticandprofessionalattitudetowardsinternalandexternalcustomersatalltimes./liliThoroughlyreviewaccountinformation,beresourcefulwhenresolvingcustomerquestions/concernsandbeindependentwhenassistingcustomersinordertoprovidethemwithfirstcallresolution./li/ulpQualifications:/pulliOne(1)yearofrelatedAdministration,ContactCenterofCustomerServiceexperienceeitherbyphoneorfacetoface./liliBasicMathSkills./liliExcellentverbalandwrittencommunicationskills,interpersonalskills,decisionmakingskills,analyticalskills./liliProficiencyintypingandbasiccomputerapplications(Word,Excel,etc.)isrequired./liliMusthavegoodcommunicationskillswiththeabilitytorepresentbothcustomerandcompanyfairlyindifferencesofopinionregardingcompanypoliciesandpractice./liliHighschooldiplomaorequivalentrequire./li/ulpBilingualinSpanishandEnglishareencouragedtoapplybutitisnotarequirementtobeselected./ppIfyouhavefurtherquestionspleasereachouttobr/ppemAllqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,nationalorigin,age,ancestry,religion,sex,sexualorientation,genderidentity,genderexpression,maritalstatus,disability,medicalcondition,geneticinformation,pregnancy,ormilitaryorveteranstatus.Weconsiderallqualifiedapplicants,includingthosewithcriminalhistories,inamannerconsistentwithstateandlocallaws,includingtheCaliforniaFairChanceAct,CityofLosAngeles'FairChanceInitiativeforHiringOrdinance,andLosAngelesCountyFairChanceOrdinance.Totheextentourcustomersrequireabackgroundcheckforcertainpositions,theCompanyfacesasignificantrisktoitsbusinessoperationsandbusinessreputationunlessareviewofcriminalhistoryisconductedforthosespecificjobpositions./em/p



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