Sales & Wellness Expert

7 days ago


Rochester, New York, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and results-driven Membership Sales & Wellness Advisor to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with clients, and delivering exceptional customer service.

Key Responsibilities
  • Sales Performance: Achieve or exceed individual sales goals, enhancements, and add-on service goals.
  • Client Relationships: Build rapport and lasting relationships with prospective and current members to drive referrals and retention.
  • Product Knowledge: Have in-depth knowledge of and participate in all Massage Envy services, programs, and products.
  • Customer Service: Deliver outstanding customer service by assisting front desk staff, maintaining a clean and organized environment, and ensuring treatment rooms are client-ready.
  • Team Collaboration: Support the delivery of our brand promise by upholding our core values of optimism, gratitude, excellence, consistency, and empathy.
  • Additional Responsibilities: Answer phone calls, set and check members and guests in and out for appointments, promote the Wellness Program, re-engage inactive members, and keep management apprised of member concerns.
Requirements
  • Previous Sales Experience: Required.
  • Entrepreneurial Spirit: Must have a strong desire to drive sales growth and achieve results.
  • Communication Skills: Excellent verbal and written communication skills.
  • Team Player: Enjoy working within a team and building positive relationships with colleagues.
  • Time Management: Strong time management skills and practices.
  • Flexibility: Ability to work a flexible schedule, including weekends.
What We Offer

We offer a competitive hourly rate of $16-$18, with variable pay-for-performance bonus and commission plans that allow for unlimited earning potential.



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