Medical Office Specialist
2 days ago
Pennsylvania Medicine is dedicated to providing exceptional patient care and advancing medical knowledge through innovative research and education. We believe that our employees are essential to achieving this mission.
Job Description
As a Patient Services Coordinator Call Center, you will be responsible for answering high volume inbound calls, coordinating appointments/scheduling, and ensuring seamless communication between teams. This role requires strong organizational skills, attention to detail, and excellent communication skills.
Key Responsibilities
- Manage day-to-day operations, including scheduling, staffing, and performance metrics.
- Communicate changes and updates to team members and management.
- Maintain accurate records and reports.
- Develop and implement processes to improve efficiency and productivity.
Qualifications
- H.S. Diploma/GED required.
- 3+ years Medical office experience required.
- Advanced degree may be considered in lieu of experience.
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