IT Service Delivery Technician
7 days ago
**Job Summary**
MyCareersFuture is seeking a highly skilled EUC Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
**Key Responsibilities:**
- Resolve technical incidents within the agreed Service Level Agreement (SLA)
- Attend to service requests in a timely and efficient manner
- Provide technical assistance via email and phone to clients
- Ensure all technical support activities are conducted in accordance with our internal IT policies, standards, and procedures
**Requirements:**
- Candidate must possess a minimum of a graduate degree in Infocomm Technology or a related field
- Previous experience in End User Computing is highly desirable
- First-level experience in troubleshooting personal computers, networks, and security is essential
- Knowledge of MacBook operating systems is an added advantage
- Candidate with additional computer hardware certifications will be at an advantage
**How to Apply:**
Interested applicants should submit their detailed resumes in MS Word format, clearly stating their current and expected salary, as well as their availability. Please ensure the subject title is 105-EUC.
-
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring the delivery of high-quality IT infrastructure services that meet the needs of our clients.Key ResponsibilitiesService Delivery Budget ManagementDevelop and manage service delivery budgets,...
-
Field Service Technician
1 week ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site diagnostic, repair, and refurbishment services for IT equipment and specialized machinery.**Key Responsibilities:**Perform on-site diagnostic and repair services for IT equipment,...
-
Service Delivery Coordinator
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Home Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our home service operations.**Key Responsibilities:**Attend to business calls and service enquiries, providing timely and effective...
-
IT Service Delivery Manager
9 hours ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**We are seeking an experienced Operations Manager to join our team at MyCareersFuture. As an Operations Manager, you will be responsible for leading a team of application support engineers and managing the day-to-day operations of our applications.**Key Responsibilities****Team Management**: Lead, mentor, and manage a team of onsite and...
-
Procurement and Service Delivery Associate
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary:**MyCareersFuture is seeking a skilled Procurement and Service Support Coordinator to join our team.**Key Responsibilities:**Issue sales quotations, invoices, and delivery orders to customers.Manage and maintain documents and filing systems.Handle customer inquiries and provide timely responses.Process sales orders and coordinate fulfillment...
-
IT Support Team Lead
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking an experienced IT Support Team Lead to join our team. As a key member of our IT department, you will be responsible for managing the IT Support team and providing technical expertise to ensure the smooth operation of our IT services.Key ResponsibilitiesTeam Management: Lead and manage the IT Support team to provide...
-
Delivery Professional
3 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a skilled Delivery Professional to join our team. As a key member of our logistics team, you will be responsible for ensuring timely and accurate deliveries to our customers.**Key Responsibilities:**Safely Transport Goods: Safely transport and deliver goods (small items, groceries, provisions, vegetables) to...
-
Pharmacy Operations Specialist
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesPerform inbound stock receipt, checking, and repacking to maintain accurate inventory levels.Process orders in accordance with...
-
Service Delivery Manager
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeAbout the RoleThe Service Segment Manager will be responsible for driving end-to-end product quality and experience.Key ResponsibilitiesLead cross-functional teams and regions support partners to achieve quality goals for current products.Data mine and analyze monthly call, telemetry, NPS and return data to provide holistic and detailed analysis of product...
-
IT Service Delivery Expert
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled Technical Support Specialist to join our team. As an Application Support Engineer, you will be responsible for providing Level 1 (L1) and Level 2 (L2) support for our 24x7 business applications.**Key Responsibilities:**L1 Support:Act as the primary point of contact for application issues, providing...
-
Client Delivery Manager
14 hours ago
Mastic Beach, New York, United States MyCareersFuture Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at MyCareersFuture. As a key member of our organization, you will be responsible for delivering exceptional client service and solving customer challenges through the application of GIS knowledge.Key ResponsibilitiesManage communication for Incidents...
-
Facilities Operations Technician
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a skilled Facilities Technician to join our team. As a Facilities Technician, you will be responsible for performing routine maintenance tasks, troubleshooting electrical and air conditioning faults, and repairing facilities equipment.**Key Responsibilities:**Perform routine preventive maintenance work (PPM) as...
-
IT Infrastructure Technician
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking a skilled Network Technician to join our team in the Asia Pacific region. As a Network Technician, you will be responsible for maintaining the stability and security of our network systems.Key ResponsibilitiesParticipate in network maintenance standby duty rotation assigned by the Team Lead.Meet Service Level Agreements...
-
Automotive Service Representative
5 days ago
Mastic Beach, New York, United States Mavis Tire Supply Full timeAbout the PositionWe are seeking highly skilled and motivated individuals to join our team as Automotive Assistants and Service Managers at Mavis Tire Supply. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the efficient operation of our repair shop, and maintaining a safe and clean work...
-
Customer Service Representative
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a critical role in ensuring the smooth operation of our sales processes.**Key Responsibilities:**Process customer orders and quotations in a timely and accurate manner.Monitor and track delivery shipments to...
-
Junior Project Manager
5 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryThe Junior Project Manager will assist in planning, executing, monitoring, and controlling IT projects, focusing on service level performance, service continuity, and support services. This role requires effective communication with stakeholders and the ability to manage technical and non-technical aspects of projects.Key ResponsibilitiesAssist in...
-
Customer Service Specialist
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Technician to join our team at MyCareersFuture. As a key member of our service center, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Communicate with customers via phone and face-to-face to identify and...
-
Customer Service Representative
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly organized and detail-oriented Sales Coordinator to join our team. As a Sales Coordinator, you will play a critical role in ensuring the smooth operation of our sales process.**Key Responsibilities:**Process buyer orders in a timely and accurate mannerProvide exceptional customer service to internal and...
-
Maintenance Technician
7 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**We are seeking a skilled Maintenance Technician to join our team at MyCareersFuture. As a key member of our organization, you will be responsible for ensuring the smooth operation of our CCTV, video surveillance, and security systems.**Key Responsibilities:**Perform routine maintenance and repairs on CCTV, video surveillance, and security...
-
Customer Service Representative
2 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Customer Service Executive to join our team. As a key member of our organization, you will be responsible for managing customer contracts and service needs, coordinating service orders, and implementing relevant agreements.**Key Responsibilities:**Manage customer contracts and service...