IT Service Delivery Technician

7 days ago


Mastic Beach, New York, United States MyCareersFuture Full time

**Job Summary**

MyCareersFuture is seeking a highly skilled EUC Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

**Key Responsibilities:**

  • Resolve technical incidents within the agreed Service Level Agreement (SLA)
  • Attend to service requests in a timely and efficient manner
  • Provide technical assistance via email and phone to clients
  • Ensure all technical support activities are conducted in accordance with our internal IT policies, standards, and procedures

**Requirements:**

  • Candidate must possess a minimum of a graduate degree in Infocomm Technology or a related field
  • Previous experience in End User Computing is highly desirable
  • First-level experience in troubleshooting personal computers, networks, and security is essential
  • Knowledge of MacBook operating systems is an added advantage
  • Candidate with additional computer hardware certifications will be at an advantage

**How to Apply:**

Interested applicants should submit their detailed resumes in MS Word format, clearly stating their current and expected salary, as well as their availability. Please ensure the subject title is 105-EUC.



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