IT Support Team Lead
6 days ago
MyCareersFuture is seeking an experienced IT Support Team Lead to join our team. As a key member of our IT department, you will be responsible for managing the IT Support team and providing technical expertise to ensure the smooth operation of our IT services.
Key Responsibilities- Team Management: Lead and manage the IT Support team to provide high-quality technical support to our users.
- Technical Expertise: Provide technical guidance and support to the team to ensure they have the necessary skills and knowledge to resolve technical issues.
- Service Delivery: Ensure the delivery of high-quality IT services to our users, including incident management, request fulfillment, and problem management.
- Quality Assurance: Monitor and improve the quality of our IT services, including service level agreements, service quality assessments, and coaching of team members.
- Training and Development: Provide training and development opportunities to team members to enhance their technical skills and knowledge.
- Experience: Minimum of 3 years of experience in end-user support, desktop or technical service desk.
- Technical Skills: In-depth technical skills to support existing and new computing devices, including Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
- Leadership Skills: Proven leadership skills, including experience in managing a team and providing technical guidance and support.
- Certifications: ITIL 4 Foundation certification is preferred.
MyCareersFuture offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Service Desk Shift Team Lead
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Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryWe are seeking a highly skilled Service Desk Shift Team Lead to join our team at MyCareersFuture. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage and resolve complex technical issues related to ITIL Processes such as Incident...
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Application Support Lead
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**We are seeking an experienced Operations Manager to join our team at MyCareersFuture. As an Operations Manager, you will be responsible for leading a team of application support engineers and managing the day-to-day operations of our applications.**Key Responsibilities****Team Management**: Lead, mentor, and manage a team of onsite and...
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**Team Lead
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Mastic Beach, New York, United States MyCareersFuture Full timeJob Title: Team Lead - SecretariatMyCareersFuture is seeking a highly skilled and experienced Team Lead - Secretariat to join our organization.Key ResponsibilitiesProvide strategic oversight and leadership to a team of administrative staff, ensuring seamless processes for membership management and applications.Guide and oversee financial management,...
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Desktop Support Lead
1 day ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking a highly skilled and experienced Desktop Support Lead to join our team. As a key member of our IT department, you will be responsible for managing the IT Support team and providing 1st level technical support to our users.Key Responsibilities:Manage the IT Support team to provide 1st level technical support to usersAct...
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Application Team Lead
6 days ago
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Store Team Lead
6 days ago
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Installation Team Lead
2 days ago
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Senior Application Support Lead
1 week ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Senior Application Support Lead to join our team at MyCareersFuture. As a key member of our support team, you will be responsible for leading and mentoring a team of support analysts, overseeing daily operations, and participating as an active member of the team.Key ResponsibilitiesLead and mentor a...
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Senior Application Support Lead
1 week ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Senior Application Support Lead to join our team at MyCareersFuture. As a key member of our support team, you will be responsible for leading and mentoring a team of support analysts, overseeing daily operations, and participating as an active member of the team.Key ResponsibilitiesLead and mentor a...
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Technical Team Lead
3 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryWe are seeking a highly skilled Software Development Manager to join our team at MyCareersFuture. As a key member of our organization, you will be responsible for leading our software development team and overseeing the implementation of projects.Key ResponsibilitiesLead a team of software developers and engineers to design, develop, and implement...
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Financial Systems Support Lead
6 days ago
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Desktop Support Lead
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeAbout MyCareersFutureMyCareersFuture is a leading technology services firm with a strong presence in the Asia Pacific region. We partner with governments and enterprises to advance communities through technology, leveraging our expertise and experience to deliver differentiated and end-to-end technology services to our clients.Our Commitment to ExcellenceWe...
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Customer Service Team Lead
2 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**We are seeking a highly skilled and experienced Call Centre Supervisor/Customer Service Executive to join our team at MyCareersFuture. As a key member of our customer service team, you will be responsible for leading and managing a team of Call Centre Agents to deliver exceptional customer service and drive business growth.**Key...
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Team Support Specialist
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Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryWe are seeking a highly organized and detail-oriented Team Support Specialist to join our Innovation Team at MyCareersFuture. As a key member of our team, you will provide administrative support to our team members, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide daily administrative support to the team, including calendar...
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Software Engineering Team Lead
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Senior Software Engineer to join our team. As a Senior Software Engineer, you will be responsible for leading the development of full-stack applications and working closely with cross-functional teams to deliver high-quality software solutions.**Key Responsibilities:**Lead the...
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ICT Team Lead
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob DescriptionJob Title: ICT Team Lead - Technology VisionaryCompany: MyCareersFutureLocation: SingaporeJob Type: Full-timeIndustry: Information TechnologyJob Category: ManagementExperience: 5+ yearsEducation: Bachelor's Degree in Information Technology, Computer Science, or related fieldKey Responsibilities:Leadership and Team Management:Lead and manage a...
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Customer Support Lead
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled Client Experience Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty.**Key Responsibilities:**Provide personalized support to clients to enhance their experience and...
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Java Software Architect
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob Description**About the Role**We are seeking a highly skilled Java Technical Lead to join our team at MyCareersFuture. As a key member of our technology team, you will be responsible for leading the design, development, and implementation of large-scale distributed systems with microservices.Key ResponsibilitiesDesign and implement large-scale distributed...
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Senior Pega Developer
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full timeJob SummaryMyCareersFuture is seeking a highly skilled Pega Build Lead to join our team. As a key member of our organization, you will be responsible for leading a team of developers in designing, building, and configuring applications using the Pega Platform.Key ResponsibilitiesDesign, build, and configure applications to meet business process and...
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Technical Team Lead
6 days ago
Mastic Beach, New York, United States MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Desktop Team Lead to join our team. As a key member of our IT operations team, you will be responsible for managing teams deployed to clients who handle Service Desk Support, Data Center Operation, and VIP Support/Onsite Desktop Support.**Key Responsibilities**Manage teams handling...