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Deputy Clerk I Treasurer's Office

1 month ago

Virginia Beach, Virginia, United States Isle of Wight County, VA Full time
Job Summary

The Deputy Clerk I performs a variety of clerical support work for the Treasurer's Office in one or more of the following areas: personal property, income tax, real estate, animal licensing, general billing, tax software support and general office operations.

Key Responsibilities
  • Provides clerical support for the department; processes a variety of documentation associated with department operations within designated timeframes and per established procedures.
  • Answers incoming telephone calls; provides information and assistance; records/relays messages or directs calls to appropriate personnel.
  • Performs customer service functions; provides assistance and information related to taxes, accounts, services, fees, payments, procedures, documentation, or other issues.
  • Receives money in payment of personal property taxes, real estate taxes, business licenses, building permits, county publications, maps, or other fees/services.
  • Processes monies received from other county departments; compares payments with statements and identifies discrepancies.
  • Generates printed tapes of monies/checks for bank deposits; balances cash drawers; provides deposits and cash drawer reports to appropriate personnel.
  • Issues animal license tags, and commercial business licenses; collects payments and issues receipts.
  • Prepares tax bills for mailing; assists in processing address changes and posting credits to real estate tax bills.
  • Prepares or completes various forms, reports, correspondence, receipts, bills/statements, insufficient payment notices, delinquent notices, animal tag reports, false alarms, processes mortgage company accounts, credit letters, state income tax letters, or other documents.
Requirements
  • High School Diploma or equivalent;
  • Related college classwork or previous customer service work experience.

This position is benefits eligible.