Concierge Ambassador

2 weeks ago


Chicago, Illinois, United States Village Green Full time
Job Summary

Village Green is seeking a dynamic and experienced Lease-Up Concierge / Ambassador to oversee our exclusive property in the esteemed West Loop area. As a key team member, you will maintain the highest standards of service and excellence while providing unparalleled experience for our clientele.

Key Responsibilities
  • Welcome residents and guests in a courteous and friendly manner as they enter the building
  • Communicate with residents regularly via resident newsletters and social media
  • Provide recommendations to residents on community attractions and local amenities when requested
  • Participate in event marketing
  • Provide brochures, floor plans, and other collateral to clients
  • Complete guest cards, provide mini-tours, and act on leasing behalf during off-hours
  • Retrieve packages for residents
  • Provide refreshments to residents and guests
  • Maintain a clean and orderly front desk, lobby area, and storage closets
  • Prepare incident reports and correlating documentation
  • Adhere to established policies related to fair housing
Requirements
  • Minimum one year of college, social media skills, customer service, and writing skills
  • Availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
About Village Green

Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry.


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