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Commercial Lines Account Manager

1 month ago

Nashua, New Hampshire, United States World Insurance Associates, LLC. Full time
Job Description

At World Insurance Associates, we are seeking a highly skilled Commercial Lines Account Manager to join our team. As a key member of our commercial insurance team, you will be responsible for managing a high-volume book of insurance business, ensuring all required tasks are completed accurately and on-time.

Primary Responsibilities

  • Effectively manage a portfolio of commercial insurance clients, providing exceptional service and advocacy to drive client loyalty and retention.
  • Grow client relationships by building strong, professional relationships and providing expert guidance on risk management and insurance solutions.
  • Handle renewals, service requests, claims, billing, and new policies with precision and attention to detail.
  • Maintain a thorough understanding of the insurance market, underwriting guidelines, and submission procedures to ensure seamless client service.
  • Review all applications, policies, endorsements, and audits for accuracy and completeness.
  • Coordinate with the department manager to obtain renewal business information and ensure timely completion of tasks.

Qualifications

  • Bachelor's degree or equivalent work experience, preferred.
  • Three years minimum commercial account management experience required.
  • Property & Casualty License required.
  • Valid driver's license and insurance, required.
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Applied/Epic or similar agency management software experience, preferred.
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven.
  • Maintain a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.

Equal Employment Opportunity

At World Insurance Associates, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, we make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.