Commercial Lines Insurance Account Manager

4 weeks ago

Nashua, New Hampshire, United States World Insurance Associates LLC Full time
Job Summary

World Insurance Associates LLC is a leading insurance organization offering top-notch products and services from major providers, combined with attentive service from local agents. As a unique and rapidly growing insurance broker in the U.S., we have over 2,200 employees in more than 260 offices across North America. Our expertise spans personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Position Overview

This position is for an Account Executive with responsibilities related to client management and retention. The ideal candidate will effectively manage a high-volume book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time. The Account Executive will grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.

Key Responsibilities

  • Manage a high-volume book of Commercial Lines Property & Casualty Insurance business, ensuring all required tasks are completed accurately and on-time.
  • Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
  • Handle renewals, service requests, claims, billing, and new policies, including marketing of renewal business.
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures.
  • Review all applications, policies, endorsements, and audits for accuracy.
  • Complete loss/claim analysis and summaries.

Requirements

  • Bachelor's degree or equivalent work experience, preferred.
  • Five years of Commercial Account Management or Commercial Underwriting experience required at minimum.
  • Property & Casualty License required.
  • CIC designation or equivalent, preferred.
  • Valid driver's license and insurance, required.
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Applied/Epic or similar agency management software experience, preferred.
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven, with a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
  • The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.

Equal Employment Opportunity

At World Insurance Associates LLC, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. We make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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