Front Desk Representative

5 days ago


Lenexa, Kansas, United States Aimbridge Hospitality Full time

Job Overview

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Extended Stay America - Kansas City - Lenexa - 87th St. location. As a Front Desk Agent, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth check-in and check-out process.

Responsibilities

  • Greet and welcome guests, answering their queries about hotel services, facilities, and hours of operation.
  • Handle requests for information, mail, and messages in an efficient and courteous manner.
  • Manage room reservations, checking in and out guests, and resolving any issues that may arise.
  • Maintain accurate records, handle cash transactions, and balance the bank.
  • Collaborate with fellow associates and other departments to ensure seamless operations.

Requirements

  • High School diploma or equivalent required; college coursework in a related field helpful.
  • Experience in a hotel or related field preferred.
  • Positive attitude, strong communication skills, and ability to work well under pressure.
  • Ability to multitask, prioritize tasks, and maintain attention to detail.

Benefits

  • Competitive hourly rate: $15-$18 per hour, depending on experience.
  • Opportunity to work in a dynamic environment with a growing company.
  • Benefits package including medical, dental, and vision coverage, short-term disability income, term life insurance, and paid time off.


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