Call Center Loan Processor
3 weeks ago
MHA Systems Inc. is seeking a highly motivated and detail-oriented individual to fill the role of Call Center Loan Processor.
In this exciting opportunity, you will work closely with our experienced loan processing team to ensure timely and accurate loan processing while delivering outstanding customer service.
Key Responsibilities:
- Process loan applications and review supporting documentation to ensure completeness and accuracy
- Collaborate with internal teams to resolve customer issues and achieve departmental goals
- Develop and maintain thorough knowledge of company policies, procedures, and product offerings to provide expert advice to customers
- Analyze customer feedback to identify areas for improvement and implement changes to enhance the customer experience
Requirements:
- High School Diploma or equivalent required, some college education preferred
- 1-2 years of customer service experience, preferably in a call center environment
- Excellent communication, problem-solving, and analytical skills
Benefits:
- Competitive hourly rate of $18.90, non-exempt position with monthly bonuses and 401K plan
- Paid time off after probationary period
- Ongoing training and development opportunities to enhance your skills and career growth
About MHA Systems Inc.:
We are a dynamic online lender dedicated to delivering cutting-edge financial solutions and exceptional customer experiences
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