Call Center Agent
3 weeks ago
The ideal candidate will have excellent communication skills, a strong problem-solving ability, and experience with CRM software. We offer a competitive salary range of $38,000 - $48,000 per year, comprehensive health insurance, paid time off, and opportunities for professional development. If you are a motivated and customer-focused individual, we encourage you to apply.
Responsibilities
- Communicate Effectively:
- Answer customer calls and respond to inquiries in a timely and professional manner.
- Use CRM software to track customer interactions and provide personalized support.
- Solve Problems:
- Investigate and resolve customer complaints or escalate them to the appropriate department when necessary.
- Meet Customer Needs:
- Provide product information, answer questions, and assist with troubleshooting and resolving service-related issues.
- Help customers navigate company policies and procedures.
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Call Center Representative
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Call Center Representative
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Remote Call Center Agent
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