Luxury Hotel Housekeeping Operations Manager

1 day ago


Los Angeles, California, United States Crescent Hotels and Resorts Full time

**About Luxury Hotel Housekeeping Operations Management**

At Crescent Hotels and Resorts, we're seeking a seasoned professional to join our team in Los Angeles, California. As a Luxury Hotel Housekeeping Operations Manager, you'll play a pivotal role in ensuring that our esteemed guests receive unparalleled service and experiences.

**Responsibilities:**

**Lead the Charge in Luxury Housekeeping**

+ Develop and implement efficient housekeeping strategies to maintain the highest standards of cleanliness and quality, ensuring that every guest room meets the Los Angeles Athletic Club's exceptional standards.

+ Collaborate closely with department managers to drive team performance, providing guidance and support to ensure seamless execution of housekeeping services.

+ Foster a culture of excellence, promoting a positive work environment and encouraging staff to take ownership of their duties and responsibilities.

+ Conduct regular inspections to ensure that guest rooms are impeccably clean and meet company standards, addressing any issues promptly and effectively.

+ Develop and maintain comprehensive training programs for housekeeping staff, ensuring that they possess the necessary skills and knowledge to excel in their roles.

+ Analyze and optimize housekeeping processes, identifying areas for improvement and implementing changes to enhance efficiency and productivity.

+ Collaborate with the department manager to plan, direct, coordinate, and supervise the work activities of subordinates, ensuring that all housekeeping services are consistently performed in a timely manner.

**The Ideal Candidate**

**Must-Haves:**

1. Minimum 3 years of experience in a similar position in the hotel housekeeping industry.

2. High School Diploma or GED equivalent.

3. Excellent time-management skills, prioritizing and completing assigned job tasks effectively.

4. Bi-lingual oral, speech, and writing skills in English and Spanish or other language (an asset in this position).

5. Excellent interpersonal and customer service skills.

6. Proficient Microsoft Office programs, Outlook, and ability to learn property management system.

7. Strong analytical skills, high attention to detail, and accuracy.

8. Ability to work effectively independently with minimal supervision.

**What We Offer**

+ Hourly rate: $27.50 USD.

+ Comprehensive benefits package, including medical, dental, vision, and life insurance, and other ancillary and life wellness benefits.

+ 401(k) plan with employer match.

+ Hotel room discounts, company-paid parking, and more.

**Join Our Team**

At Crescent Hotels and Resorts, we're committed to providing exceptional experiences for our guests and fostering a positive work environment for our employees. If you're a dedicated professional with a passion for luxury housekeeping, we encourage you to apply for this exciting opportunity.



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