Mortgage Operations Director

1 week ago


White Plains, New York, United States Jennings Realty Agency Corp. Full time
Job Title: Mortgage Operations Manager Company Overview: Jennings Realty Agency Corp is a reputable Mortgage Broker dedicated to delivering exceptional mortgage services. Our commitment to excellence is reflected in our compliance, efficiency, and customer satisfaction. Job Summary: We are seeking a skilled Mortgage Operations Manager to lead our mortgage department effectively. The ideal candidate will oversee all aspects of mortgage operations, ensuring compliance with regulations, optimizing efficiency, and fostering team collaboration. Key Responsibilities: * Manage end-to-end mortgage operations, from origination to post-closing activities, implementing efficient processes for timely transactions. * Mitigate operational and financial risks through effective risk management strategies. * Conduct regular audits to identify and rectify non-compliance or operational deficiencies. * Lead, mentor, and develop a team of mortgage professionals to foster high performance. * Cultivate strong relationships with external stakeholders, including appraisers, title companies, and service providers. * Identify areas for operational enhancement, implementing strategies to streamline processes and enhance customer experience. * Utilize technology solutions to automate manual processes and improve operational efficiency. * Ensure high-quality customer service throughout the mortgage process, addressing inquiries or issues promptly. * Develop training programs to enhance the skills and knowledge of the mortgage operations team. Qualifications: * Bachelor's degree in business administration, finance, or related field. * Active NY Mortgage Loan Originator (MLO) License. * CT and NJ MLO Licenses are advantageous. * Minimum 5 years of Mortgage Loan Originator experience. * Strong understanding of mortgage processes, regulations, and compliance requirements. If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.

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