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Restaurant Operations Manager

2 months ago

Tucson, Arizona, United States Papa Johns Full time

About the Role:

Papa John's is seeking a highly motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible for leading a team of employees and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Manage cash handling duties and maintain accurate records.
  • Oversee inventory management and implement strategies to reduce loss.
  • Ensure the restaurant is clean, safe, and organized at all times.
  • Implement safety and security protocols and maintain a secure environment.
  • Recruit, train, and develop team members to achieve high levels of customer satisfaction.
  • Communicate effectively with customers, team members, and management to resolve issues promptly.
  • Contribute to the development of a positive and productive work environment.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a leadership role or customer-facing position.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Reliable transportation to and from work.
  • Ability to lift 50 pounds.

About Papa John's:

Papa John's is a leading pizza chain that values its employees and provides opportunities for growth and development. We are committed to delivering exceptional customer service and quality products to our customers.