Patient Services Coordinator

2 weeks ago


Orange City, Florida, United States Sterling Medical Group Full time
Position Overview

We are seeking a dedicated and experienced Front Desk Receptionist to join our team at Sterling Medical Group. This role is essential in providing exceptional service to our patients while managing a variety of administrative tasks in a fast-paced medical environment.

Key Responsibilities:

  • Manage patient check-ins and ensure a smooth flow of appointments.
  • Handle incoming calls and assist with scheduling appointments.
  • Perform data entry tasks accurately and efficiently.
  • Coordinate transportation arrangements for patients using services like LYFT.
  • Generate daily statistical reports utilizing EClinical Works and Google Docs.
  • Assist patients with necessary paperwork and documentation.
  • Upload and maintain patient records in the Electronic Health Record (EHR) system.

Preferred Qualifications:

  • Experience with EHR systems and paper charts.
  • Knowledge of medical referrals and records requests.
  • Understanding of HIPAA compliance regulations.

Work Schedule: The position requires availability from Monday to Thursday, with hours from 9 AM to 7 PM, including a lunch break from 1 PM to 3 PM. Fridays are from 9 AM to 1 PM, with potential for overtime after 40 hours. Occasional Saturday shifts may be required.

Benefits: Comprehensive benefits package available after a specified period of employment.



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