Patient Access Representative Senior

2 weeks ago


Tyler, Texas, United States CHRISTUS Health Full time
Financial Services Coordinator

We are seeking a highly skilled Financial Services Coordinator to play a vital role in ensuring the financial well-being of our patients. As a key member of our healthcare team, you will be responsible for providing exceptional financial services and support to our patients and their families.

Key Responsibilities:
  • Process and submit insurance claims to third-party payors electronically and on paper, ensuring timely and accurate processing.
  • Evaluate and process accounts for adjustments, charity, outside assistance, or bad debt, ensuring full reimbursement and resolving patient and/or insurance company inquiries.
  • Collect balances due from patients through phone calls, personal contact, statements, letters, or third-party services.
  • Respond to correspondence or phone inquiries from patients, guarantors, insurance companies, attorneys, and other stakeholders.
  • Compile data, track results, and report to management, providing valuable insights to inform business decisions.
  • May be assigned specialty responsibilities in areas such as refunds, reconciliation, balancing, and/or posting, as well as data collection and analysis.
  • Handle difficult patient account management issues referred by other staff, providing exceptional customer service and support.
  • Assist managers with various duties, including review of write-offs, adjustments, refunds, and discounts, coordinating work group activities, and training of other staff.
Requirements:
  • Bachelor's Degree in Business Administration or related field required.
Work Type:

Full-time position available.

About Our Company:

We are a leading healthcare provider dedicated to delivering exceptional patient care and service. Our team is passionate about making a positive impact in our community, and we are seeking like-minded individuals to join our team.



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