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Senior Patient Access Coordinator
2 months ago
Ensure that all application details are current and accurate prior to submitting for this position.
Overview:
This role involves managing the financial components of patient care, which includes providing financial guidance, processing billing, and collecting outstanding accounts. Additionally, this position supports management with various essential tasks.
Key Responsibilities:
- Processes insurance claims to third-party payers both electronically and via paper submissions. Proactively follows up on unresolved claims until they are settled (either through payment or denial).
- Assesses and manages accounts for necessary adjustments, charitable assistance, or bad debt. Conducts thorough analysis of accounts to ensure complete reimbursement and to address inquiries from patients or insurance providers.
- Collects outstanding balances from patients through various methods including phone calls, in-person interactions, statements, letters, or through third-party services.
- Handles incoming correspondence and phone inquiries from patients, guarantors, insurance companies, legal representatives, and others.
- Gathers data, monitors outcomes, and prepares reports for management review.
- May take on specialized tasks related to refunds, account reconciliation, balancing, posting, and data analysis.
- Addresses complex patient account management issues referred by colleagues.
- Assists management with a variety of tasks, including reviewing write-offs, adjustments, refunds, and discounts; coordinating team activities; and training new staff members.
Qualifications:
- High School Diploma required.
Employment Type:
Full Time
Equal Employment Opportunity:
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