Bilingual Client Service Representative
2 months ago
Western Growers is a leading provider of health benefits for the agriculture industry, with a rich history dating back to 1926. Our mission is to deliver value to agriculture-based employer groups by offering robust health plans that meet the needs of a diverse workforce.
Job SummaryThe Client Service Representative I is responsible for the enrollment, implementation, and education of Western Growers Assurance Trust (WGAT) and Pinnacle Claims Management, Inc. (Pinnacle) health benefit plan participants. This includes interfacing with third-party vendors, investigating problems, and determining necessary corrective action.
Key Responsibilities- Enroll and educate plan participants on health plans and ancillary benefits
- Interface with third-party vendors to communicate and educate them on benefits and programs
- Assist with enrollment of trust participants and screen enrollment paperwork for accuracy
- Research and respond to participant claim and administration questions
- Determine necessary corrective action for problem resolution
- High school education or equivalent and a minimum one year of customer service experience
- Spanish bilingual skills, oral and written
- Basic knowledge of computer software programs to access and/or update customer records
- Ability to prioritize tasks and manage time effectively
- Verifiable, clean DMV record and the ability to travel to various locations throughout the US
The physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Bilingual Client Service Representative
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Bilingual Spanish Client Service Representative
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Salinas, California, United States Western Growers Full timeJob DescriptionWestern Growers Assurance Trust (WGAT) is seeking a highly skilled Client Service Representative to join our team. As a key member of our Client Services department, you will be responsible for providing exceptional service to our clients, ensuring their health benefit needs are met, and resolving any issues that may arise.Key...
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Bilingual Client Service Representative
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Salinas, California, United States Western Growers Full timeAbout Western GrowersWestern Growers is a leading provider of health benefits for the agriculture industry. With over 60 years of experience, we have established a reputation for delivering value to our members through robust health plans that meet the needs of a diverse workforce.Job SummaryThe Client Service Representative I is responsible for the...
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Bilingual Client Service Representative
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Salinas, California, United States Western Growers Full timeAbout Western GrowersWestern Growers is a leading provider of health benefits for the agriculture industry. With over 60 years of experience, we have established a reputation for delivering value to our members through robust health plans that meet the needs of a diverse workforce.Job SummaryThe Client Service Representative I is responsible for the...
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