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Application Support Specialist

2 months ago

New York, New York, United States Franklin Fitch Full time
About the Role

We are seeking a highly skilled Application Support Engineer to join our team at Franklin Fitch in NYC. As a key member of our IT department, you will play a critical role in supporting our technology roadmap and global infrastructure.

As an Application Support Engineer, you will work closely with our team of engineers to resolve technical issues, provide excellent customer service, and contribute to the development of our technology strategy.

Responsibilities
  • Provide technical support for our applications and infrastructure
  • Collaborate with cross-functional teams to resolve technical issues
  • Develop and implement technical solutions to improve our technology infrastructure
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Experience in the legal industry
  • Proficiency in Microsoft Teams, Skype, Zoom, and WebEX
  • Microsoft Office experience
  • Windows Server experience
  • Ability to resolve VMWare issues
  • Excellent communication and problem-solving skills
  • Desired: Security/Network+ certifications
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary range of $85,000 - $120,000 + bonus