After Hours Support Specialist
1 week ago
Cocoon House is seeking a dedicated and compassionate After Hours Support Specialist to join our team. As an After Hours Support Specialist, you will play a vital role in providing a safe and supportive environment for teens in our care, promoting positive interaction, and delivering life skills and social skills training at our Youth Housing Programs in Everett and Monroe.
Key Responsibilities:
- Provide on-call after-hours shift scheduling and coverage, as needed, to ensure the well-being and safety of our youth.
- Assist residents with needs, including support, problem-solving, conflict resolution, crisis intervention, and enforcing house guidelines.
- Engage with staff members in a collaborative and supportive way to meet the needs of the youth, programs, and staff.
- Maintain ongoing training requirements and engage youth using a strength-based and trauma-informed approach.
- Work with case management to ensure smooth transitions into and out of units and ensure files for residents are complete and contain all necessary paperwork.
- Assess crisis situations and provide support to staff and youth while communicating with agency leadership as necessary.
Requirements:
- High school diploma/GED or high school equivalency
- Must be 21 years of age or older
- 1 year minimum of experience working with youth
- DCYF background clearance
- Acceptable driver's abstract with no more than 2 violations within last 3 years
- Possess a valid driver's license, auto insurance, and reliable transportation
Benefits:
- Medical, Dental, and Vision health options with employer contribution
- 403(b) retirement plan with agency match
- 21 days PTO accrual in first year
- 10 agency-recognized holidays
- Multilingual pay differential opportunities
- Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings
About Cocoon House:
Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply. We will also provide reasonable accommodation to qualified persons with disabilities upon request.
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