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Client Support Coordinator
2 weeks ago
Are you dedicated to delivering outstanding customer support? The West Experience Real Estate Group is seeking a Client Relations Specialist to enhance our team.
With a competitive annual salary range of $47,500 - $50,000, you will be essential in ensuring our clients receive exceptional service.
Our organization prioritizes building robust relationships and crafting unforgettable experiences for our clients. Your role will encompass managing client inquiries, resolving challenges, and guaranteeing client satisfaction.
Key Responsibilities:
- Formulate and execute customer service policies and procedures to maintain consistent service excellence.
- Establish and nurture strong, trusting relationships with clients by comprehending their business objectives and needs.
- Identify opportunities to improve the company's offerings based on client feedback and market trends.
- Organize and coordinate events and activities.
- Create and assemble client appreciation gifts and care packages.
- Assist with property maintenance and tenant relations.
- Manage accounts payable processing and maintain accurate records.
Qualifications:
- Minimum of 2 years of experience in a customer service capacity.
- Friendly individual skilled at building connections and fostering a welcoming environment.
- Proficient in administrative duties.
- Experience in bookkeeping is preferred.
- Excellent communication and interpersonal abilities.
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