Patient Access Associate

3 weeks ago


Rockford Illinois, United States OSF HealthCare Full time
Job Summary

We are seeking a highly skilled Patient Access Associate to join our team at OSF HealthCare. As a Patient Access Associate, you will play a critical role in ensuring that each registered patient has a complete and accurate medical record.

Key Responsibilities
  • Verify patient demographics and insurance coverage
  • Ensure accurate registration and billing information
  • Provide exceptional patient service and communication
  • Solve complex issues in a multi-payer environment
Requirements
  • High school diploma or equivalent
  • One year of office clerical or customer service experience
  • Working knowledge of Microsoft Office applications and website navigation
  • Problem-solving, conflict management, and time management skills
Preferred Qualifications
  • Three years of office clerical or customer service experience
  • Direct experience in a revenue cycle or medical setting
  • Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers

OSF HealthCare is an Equal Opportunity Employer.



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